Sahra

Support

How can we help?

Find quick answers below, chat with us in the app any time, or send us an email.

Chat in the app

Open Help & Support in the Sahra app and our assistant answers right away, 24/7 — in your language.

Email us

Write to [email protected] from the email address on your account.

FAQ

Frequently asked questions

What is Sahra?

Sahra is a wallet and Visa card in one app. You deposit stablecoins (USDT or USDC), get a Visa card, and spend anywhere Visa is accepted — online, in stores with Apple Pay and Google Pay, or with a physical card at the ATM.

Which crypto can I deposit?

USDT on Tron (TRC-20) or Ethereum (ERC-20), and USDC on Ethereum (ERC-20). Each wallet gets its own deposit address in the app. Always send the token on the network shown — funds sent on the wrong network can be lost.

Where can I use the card?

Anywhere Visa is accepted — more than 130 million merchants worldwide. Add the virtual card to Apple Pay or Google Pay to pay in stores, or order a physical card for tap-to-pay and ATM withdrawals.

How much does it cost?

Each card tier has a one-time fee and a monthly fee: Platinum is $9.99 and free for the first 6 months, Signature is $19.99 and Infinite is $49.99. The physical card is a one-time $99 with delivery included. See the Pricing page for the full breakdown.

How do I get my card?

Download the app, create your account and complete identity verification. Once you are verified, deposit crypto, pick a tier and your virtual card is issued instantly.

How do rewards work?

Every card purchase earns Sahra Points — up to 1.5% back depending on your tier. 200 points equal $1 in USDC cashback. You also earn points when friends you invite join and use Sahra.

How is my account protected?

Your account is protected by a passcode, Face ID or fingerprint, and optional two-factor authentication. You can freeze your card, set spending limits and review active sessions at any time from the app.

Which countries are supported?

Residents of 179 countries can open a Sahra account and get the card — including the United Arab Emirates, the United Kingdom, the United States and most of the EU. See the Supported countries page for the full list. Availability is subject to identity verification.

Your crypto, ready to spend.

Download Sahra, verify your identity and your virtual Visa card is issued the moment you activate it.